Questions

We love bike stores and value their role in the community. If you know of a bike store and feel the Cleary bikes would be a great fit. Please mention us and let us know so we can follow up. We are steadily growing and love to share this awesome product with families, kids and bike shops. :)

Here is a list of local bike stores that carry Cleary Bikes:

TORONTO:
Sweet Pete's Bike Shop Bloordale
1204 Bloor St W
Toronto, ON M6H 1N2
www.sweetpetes.com

Sweet Pete's Bike Shop Annex
517 Bloor St W
Toronto, ON M5S 1Y4
www.sweetpetes.com

Sweet Pete's Bike Shop Trailhead
550 Bayview Ave
Toronto, ON M4W 3X8
www.sweetpetes.com

VANCOUVER ISLAND
Dodge City Cycle
2705 Dunsmuir Ave
Cumberland, BC V0R 1S0
www.dodgecitycycles.com

ROSSLAND, BC
Revolution Cycles & Service
1990 Columbia Avenue
Rossland, BC V0G 1Y0
www.revolutioncycles.ca

CALGARY
B-Line Indoor Bike Park (Rentals only)
Unit 6-401 33rd Street NE
Calgary T2A 7R3, AB
www.blinebikepark.com

SQAMISH, BC
The Little Explorers Club
(Wicked new Club for adventurous and outdoor-loving families and kids. They have some Cleary Bikes to test on their weekly bike rides)
thelittleexplorerssquamish@gmail.com
www.thelittleexplorers.ca

Thank you for your global support of Cleary Bikes.  (We favor free trade!)  We generally ship only to Canadian addresses but feel free to send us an email and we will see if we can arrange something.

In the US, please contact Cleary Bikes directly:

www.clearybikes.com

In Hong Kong and Australia, please contact  https://www.facebook.com/octopusinchongkong or cwong@octopusinc.com.hk 

We sell demo bikes for local pick-up in Calgary if available. Feel free to email us at info@kidsbikescanada.ca or call Lina at 403.903.3669

Please contact us via email: info@kidsbikescanada.ca or call Lina at 403.903.3669

The key measurements to determine which bike will fit your child is their inseam and overall height.  Kids are different sizes at different ages, so we base our measurements on height rather than age.  Here are the bikes according to inseam length that will allow kids to sit on the saddle with two feet flat on the ground:

Bike Sizing Chart

The inseam is the inner measurement of the child's leg, starting in the groin and going down to the ground.

To measure the inseam:

- Take off child's shoes

- Have him stand with his back against the wall and and his feet flat on the ground and the heels against the wall.

- Place a book between his legs and slide it all the way up to his groin as he would be sitting on a saddle.

- Take a pencil and mark the wall at the top of the book or take your measuring tape and measure the distance from the top of the book to the ground.

-If you made a mark on your wall measure the distance from the ground to the mark. Viola!

The key measurements to determine which bike will fit your child is their inseam and overall height.  Kids are different sizes at different ages, so we base our measurements on height rather than age.  Here are the bikes according to inseam length that will allow kids to sit on the saddle with two feet flat on the ground: Bike Sizing Chart

We offer a Lifetime Warranty to the original purchaser on all our bikes.  The Warranty covers the entire bike for Manufacturer’s Defects.  Proof of original purchase is required.

Yes. We accept returns or exchanges on bikes returned in unused condition.  Please re-pack the bike properly for shipping with the padding provided. Please contact us at info@kidsbikescanada.ca for assistance to ensure when re-packing your bike doesn't get damaged on return. Shipping cost for return will apply.

We carry some replacement parts or have them shipped from Cleary Bikes in the US. Please contact us directly info@kidsbikescanada.ca and we will be happy to help.

We don’t have touch-up paint because it’s perishable and never looks perfect.  Automotive touch-up paint or model paint is likely your best option.

Our bikes ship with Kenda Kontact tires between 1.95” and 2.125”.  The Kontact is a semi-slick/all-around tire. We do offer Kenda knobby tires up to 2.125” that fit each bike.  

It is possible to bend the derailleur hanger (carefully) and get it straight.  We strongly recommend a shop do this, as the bike will only shift correctly when the derailleur hanger is straight.  

Any 3/32” chain for a single speed, or a 7, 8 or 9-speed drivetrain will work on our single speed bikes.  Scouts use a 10-speed derailleur style chain.  Any quality replacement will work.

19mm grips for the Gecko/Hedgehog/Owl are available on the website. 

Meerkat and Scout uses standard 22mm mountain bike grips.

Cleary bikes are assembled in Taiwan and China.

Flip-flop, or double-sided hubs are threaded on both sides. This allows you to add a higher or lower gear. Kids who are not ready to shift gears yet but ride in different terrain can get a second gear which can be used by simply turning the rear tire around. We have used this option on our Kids with a higher gear for biking longer distances on paved roads to school vs a lower gear for our rides on bike parks, or mountain biking.

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Steel is lightweight, durable, offers an excellent ride quality and looks great.

Owls, Meerkats and Scouts all have water bottle cage mounts on the downtube.  Cages are available under Parts & Accessories.

Yes. You can purchase a 19mm diameter riser bar in different lengths for the Starfish, Gecko, Hedgehog and Owl bikes.

The bikes ship without pedals attached, so you can leave those off initially and use it as a balance bike.  You can also remove the cranks/bottom bracket/chain which makes the bike truly a balance bike. When the child is ready to pedal attach them as shown in the provided instructions.

You’ll need a 20” wheel fender like these http://ecom1.planetbike.com/7050-8.html  and will need to be installed using “P” clips on the frames.

Yes! Greenfield brand kickstands work well and do fit our bikes. 

We offer Dicta and ACS freewheels that thread on to the rear hub.  Please check with your local shop for the appropriate tool to remove the freewheel.  

The red reflector goes on the seatpost, using the vertically oriented clamp.

The white reflector is for the handlebar, use the offset clamp on the wider part of the handlebar.  The provided rectangular black rubber spacer fits between the handlebar clamp and handlebar.

We recommend getting a shorter seatpost.

 Gecko, Hedgehog, Owl and Meerkat bikes all use a 25.4mm seat post.  The Scout bikes use a 27.2mm seat post.

We do not recommend it but you can cut the seat post slightly with a metal pipe cutter at the bike store.

To adjust the reach, you can slide the saddle forward or back on its rails.

Internally geared hubs only want to be shifted while you are NOT PEDALING!  While they will shift while you are pedaling, the shift will feel rough and hard on small thumbs ie only shift while you are not pedaling.

Our freewheel bikes use a 9mm skewer to secure the rear wheel and that skewer is not designed to support a training wheel bracket so it is not possible to safely mount training wheels on our freewheel Gecko, Hedgehog or Owl bike. 

Yes.  Please contact: info@kidsbikescanada.ca

Our chain tension video is coming soon. Stay tuned!

Yes, it will fit up to a 2.125” width tire.

Yes.  Please contact info@kidsbikescanada.ca for information on your particular bike.

All our bikes have front and rear hand brakes and are designed child specific, small hands. 

We sell only the low riser, which is for 19mm controls.  You can install a BMX style bar, however it would require new brake levers and grips for that bar’s 22.2mm control diameter.

Yes.  Please contact info@kidsbikescanada.ca for information.